Sales Office Supervisor (Tilbury)

Meyer Timber is the supplier of the widest choice of wood based panel products in the UK, we are consistently reliable and provide exceptional levels of customer service; our unique next day delivery service has lead to us being the supplier of choice to our vast customer base.

Reporting to the Sales Managers, the Sales Office Supervisor will help to ensure the successful delivery of key business sales objectives and targets.

The role will be responsible for overseeing sales administration, ensuring high levels of customer satisfaction are maintained and contributing to the overall performance of the sales team. The successful candidate will play a pivotal role in ensuring the execution of the daily, weekly and monthly sales processes via a variety of key administrative tasks that will include but are not limited to order monitoring, back order releases, credits, staff management and daily order checks. 

As the role is supervisory, the role will also include elements of staff training, feedback and performance monitoring and supporting the continued development of sales department employees.

Responsibilities include:

• Ensuring daily sales tasks and processes are operating and performing correctly.
• Liaising with other Meyer departments, including purchasing, shipping, transport and accounts to co-ordinate orders and ensure products are correct and up to date.
• Liaise with sales team daily, to ensure best practice is in place and the sales process is adhered to and followed.
• Ensure focus on providing excellent customer service and streamline internal processes where appropriate in line with business visions and goals.
• Ensure depot invoicing figures and targets are met for the branch.
• Drive competency skill sets and development within the team supported by coaching General office management and instil the QMS, values and standards of the business.
• Ensure the team are adhering to the operational processes and procedures within ISO9001.

The preferred candidate will ideally have:

• Experience in an office manager or senior admin role within a fast-paced, sales environment.
• High proficiency with Microsoft Office.
• Good communication and personal skills – both verbal and written.
• Exceptional organisation skills, ability to prioritise and be calm under pressure.
• Keen attention to detail and accuracy on data entry.
• Positive and can-do attitude, with a common-sense approach to problem solving and the ability to use initiative.

In return we deliver:

• The opportunity to grow a career.
• Ongoing support and training in our systems.
• Excellent working conditions and hours.
• Competitive salary.
• Generous annual leave.
• Free on site car parking.

Fit within our entrepreneurial culture is essential; as is the ability to work within our robust and vibrant open plan office. This is a full time role and office based at our Tilbury branch, occasional travel to other Meyer sites will be required as necessary.

We take our obligations in regard to data protection seriously.

 
If you are excited by the prospect of joining our team please apply online by submitting your full CV or completed application form and covering letter, quoting reference TIL/SS/44.

No agencies, thank you